Non-urgent advice: Out of Hours and Emergencies
NHS 111 is the NHS non-emergency service. It’s fast, easy and free to speak with a trained advisor, supported by a team of healthcare professionals. You will be asked a series of questions to assess your symptoms and direct you to the right care in the right place.
Call 111 free from landlines and mobiles – available 24 hours a day, 365 days a year.
In a life-threatening emergency, always call 999.
Care Navigation
When you call us, our reception team might ask you some questions about your condition. This will help us get you the right care in the right place. If it’s personal, let us know – we won’t hold it against you.
We may direct you to another service, like a pharmacy, out-of-hours service or hospital. We might also book you in with one of our extended access GPs based at the surgery.
For some things, we will recommend a face-to-face appointment. This allows the doctor to assess you properly and better understand your problem. We can deal with a lot of problems or questions over the phone, and some people find this easier.
Online Services
Get started with the NHS AppYou can use the free NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
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